Conrad Manila

– Friendly, professional staff who made me feel genuinely welcome – Excellent service from a roaming receptionist who handled my check-out quickly due to a spa appointment – Spacious, clean room with sleek design and a well-equipped walk-in closet – Daily replenished capsule coffee machine – Spa was beautiful, relaxing and the aromatherapy massage was outstanding – Breakfast buffet had a wide variety, high-quality food, and healthy options – Detox shots at breakfast and good bread selection – Pool area was lively but relaxing, with drinks available and attentive staff – Convenient access to the adjacent mall through a skybridge – Hotel was very clean and well-maintained

Our stay was a post birthday staycation for my Mom and I was also attending a concert that weekend at the MOA Arena. I wanted a comfortable staycation for her. Being situated just beside the mall, everything she might need were just nearby ( food, supplies, medications etc). I also loved that it was new and clean. Their staff were nice and I appreciated the birthday greeting, cake and plushie for my Mom in the room and birthday greeting and cake during breakfast.

Stunning property, spacious and comfy rooms. Great breakfast... plenty of food options.

My wife and I stayed in Conrad Manila Hotel for 3 nights. We both give this place a 4/5 stars. The hotel reached out via email to confirm our early morning arrival at 0300 and upgraded our suite to accommodate us even better given that we paid an extra day to compensate our arrival window. That itself made the experience personable. From the food to the hotel staff, we have no complaints at all compared to the other 5 star hotels. We stayed on the 7th floor, executive lounge, and their bathroom setup was incredible-- highly recommend! The hotel view from the room is subpar. There was construction in front of the pool and across the Bay. They’re building an extension of the mall that ruins the whole view. Furthermore, the smell if you step outside the hotel is horrendous. Just an absolute pungent smell coming from the Bay. You can also smell this if you’re in the pool. It’s pretty bad. The hotel has a ton of food and shopping options given that it’s literally connected to the Mall. Also, IKEA is nearby, two blocks down, if you would like to check that out and walk around. We recommend this place over Grand Hyatt Hotel in BGC which we also stayed at for 4 nights.

I have visited Conrad Manila more than three times now, and every visit has been nothing short of exceptional. The services, facilities, staff, and food are simply outstanding. Starting with the services, I truly appreciate how they take the time to note down and remember personal preferences, especially dietary requirements. In my case, they ensure that no pork is included in anything served to me, which shows their dedication to guest satisfaction. They also go above and beyond by allowing early check-in before the standard time, ensuring maximum comfort. The staff are incredible—always smiling and maintaining their composure even during busy periods. They remain attentive to every request, no matter how crowded it gets. Even the security team warmly greets you, adding to the welcoming atmosphere. As for the food, their in-room service is a must-try, especially the Pancit Canton and Halo-Halo. I find myself craving these dishes every time I return home. Conrad Manila truly sets the bar high, and it’s always a pleasure to stay here.